Privacy Policy

Overview

Clark IV Infusion Therapy Center (“we,” “us,” or “our clinic”) is committed to protecting the privacy of every person who visits our website or receives care at our clinic located at 400 Webster Ave, New Rochelle, NY 10801. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

This policy applies to information collected through clarkinfusioncenter.com and through direct communications with our clinic. It does not constitute a complete HIPAA Notice of Privacy Practices — please see Section 4 below for guidance on requesting our full NPP.

By using our website or contacting us, you agree to the practices described in this policy. If you have questions at any time, you can reach us by phone at (914) 235-8385 or by mail at the address above.

Information we collect

We collect information in two broad categories: information you provide directly, and information collected automatically when you visit our website.

Information you provide directly includes your name, phone number, email address, mailing address, and any health history, symptom descriptions, medication lists, or appointment preferences you share when you contact us, complete an intake form, or schedule a visit. If you call or email our clinic, we may retain a record of that communication.

Appointment and clinical data — when you become a patient, our clinical team collects the health information necessary to evaluate your eligibility for a service, perform a safe infusion or injection, and document the care provided. This may include vitals, health history, current medications, allergies, and treatment notes.

Website usage data — our website automatically collects standard log data when you visit, including IP address, browser type, pages viewed, referring URL, and time on site. We may also use cookies and similar technologies to support site functionality and measure aggregate traffic. See Section 6 for details.

How we use your information

We use the information we collect for the following purposes:

• Scheduling and care coordination — to book your appointment, confirm visit details, send reminders, and communicate about your care before and after your visit.
• Clinical evaluation and treatment — to review your health history, determine whether a requested service is appropriate for you, and document the care our team provides.
• Clinical communications — to respond to your questions, send follow-up information, and share any clinically relevant updates related to your visit.
• Legal and regulatory compliance — to fulfill obligations under HIPAA, applicable New York State health regulations, and other laws that govern healthcare providers and outpatient clinics.
• Website improvement — to understand how visitors navigate our site so we can improve content, fix errors, and make useful information easier to find.

We do not use your health information for marketing without your explicit written authorization. We do not sell, rent, or trade your personal information to any third party for their own commercial use.

HIPAA and your health information

As a healthcare provider, Clark IV Infusion Therapy Center is subject to the Health Insurance Portability and Accountability Act (HIPAA). HIPAA establishes federal standards for how covered entities handle Protected Health Information (PHI) — any individually identifiable information related to your past, present, or future health, treatment, or payment for healthcare services.

Our full HIPAA Notice of Privacy Practices (NPP) describes in detail how we may use and disclose your PHI, your rights as a patient, and our legal duties. You have the right to receive a paper copy of our NPP at any time. To request a copy, call us at (914) 235-8385 or stop by our clinic at 400 Webster Ave, New Rochelle, NY.

In general, HIPAA permits us to use and disclose your PHI for treatment, payment, and healthcare operations without requiring a separate authorization. Most other uses — such as research, marketing, or sharing with non-covered entities — require your written consent.

Information sharing

We do not sell your personal information or your health information to any third party. We limit sharing to the narrow circumstances described below.

Service providers under Business Associate Agreements (BAAs) — we may share PHI with third-party vendors who help us operate the clinic, such as electronic health record systems, scheduling platforms, and secure messaging providers. These vendors are contractually bound under HIPAA-compliant Business Associate Agreements and may only use your information to perform services on our behalf.

Referrals and care coordination — with your authorization, we may share relevant clinical information with other healthcare providers to support continuity of care.

Legal requirements — we may disclose information when required by law, such as in response to a court order, subpoena, or mandatory public health reporting obligation. We will notify you of such disclosures to the extent permitted by law.

Safety emergencies — in a serious and imminent threat to health or safety, we may share information with persons or organizations in a position to prevent or lessen the threat.

Cookies and website analytics

Our website uses cookies — small text files stored on your device — to support basic site functionality and to understand how visitors interact with our content. Cookies help us remember your preferences, analyze page traffic, and improve the overall experience for patients researching IV therapy in Westchester County.

Analytics — we may use a third-party analytics service (such as Google Analytics) to collect aggregated, anonymized information about site usage. This data does not identify you personally and is used only to improve our website. Analytics providers may set their own cookies; please refer to their respective privacy policies for details.

Essential cookies — some cookies are strictly necessary for the website to function (for example, to process a contact form submission securely). These cannot be disabled without affecting site functionality.

You can instruct your browser to refuse all cookies or to alert you when a cookie is being set. Note that disabling cookies may affect the functionality of certain features on our site. Most browsers also support a “Do Not Track” signal; our site respects this signal where technically feasible.

Data security

We take the security of your information seriously. Our clinic and technology partners implement administrative, physical, and technical safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure data transmission via HTTPS encryption, access controls limiting who can view clinical records, staff training on privacy and security practices, and vendor agreements requiring equivalent protections from our service providers.

No method of electronic storage or transmission over the internet is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. If you have reason to believe your information may have been compromised, please contact us immediately at (914) 235-8385.

Your privacy rights

You have rights over the personal information and health information we hold about you. These include:

• Right to access — you may request a copy of the personal information or health records we hold about you. For clinical records, your rights under HIPAA govern the process; contact us to submit a request.
• Right to correction — if you believe any information we hold is inaccurate or incomplete, you may request a correction. We will review and respond within a reasonable timeframe.
• Right to deletion — you may request deletion of personal information we hold, subject to our legal obligations to retain certain clinical records under applicable law. We cannot delete health information that we are required to retain for medical or legal reasons.
• Right to restrict or object — in certain circumstances, you may ask us to limit how we use or share your information, or to stop certain uses altogether.
• Right to file a complaint — if you believe your privacy rights have been violated, you may file a complaint with us directly or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

To exercise any of these rights, contact us using the information in Section 9 below. We respond to verified requests within 30 days.

Contact us with privacy questions

If you have questions or concerns about this Privacy Policy, wish to exercise your rights, or want to request our full HIPAA Notice of Privacy Practices, please reach out to us directly:

We are committed to addressing your privacy concerns promptly and respectfully. If your concern is not resolved to your satisfaction, you have the right to escalate to the appropriate regulatory authority without fear of any adverse action on our part.

Effective date and changes to this policy

This Privacy Policy is effective as of June 2026. We may update it periodically to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update this page. We encourage you to review this policy occasionally.

This website provides general educational information about Clark IV Infusion Therapy Center and its services. Content on this site is not medical advice and does not establish a patient–provider relationship. Wellness services are described as supportive care that may help complement a healthy lifestyle — they are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

FDA Disclosure (Ozone Therapy): Ozone therapy has not been approved by the U.S. Food and Drug Administration as safe or effective for the treatment, prevention, or cure of any disease or medical condition. Information about ozone therapy on this site is provided for general educational purposes only.